VARDA
Now available for early access

Your AI Operator That Answers The Phone

Stop losing leads to voicemail. Varda replaces clunky IVRs with a voice-native AI that resolves tier-1 support, books appointments, and escalates complex calls to your team instantly.

Request a Demo See How It Works

Live Simulation

Varda: "Thanks for calling Acme Services. I see you're an existing customer. Are you calling about your appointment on Tuesday?"

Trusted by forward-thinking teams

Acme Corp
Global Logistics
Metro Medical
City Property
TechFlow

How Varda Works

Seamless integration into your existing telephony stack. No downtime, just smarter handling.

1

Listen

Varda intercepts inbound calls or messages instantly via SIP trunking or API integration.

2

Understand

LLM-powered intent recognition identifies the caller's need, sentiment, and urgency.

3

Act

Varda resolves the query (booking, FAQ, status check) using your knowledge base tools.

4

Escalate

If complex, Varda performs a warm handoff to a human agent with full context.

Beyond Basic IVR

Enterprise-grade features designed for reliability, control, and seamless customer experiences.

Voice-First Native

Built for sub-second latency voice conversations. Natural turn-taking, interruption handling, and human-like prosody.

Shadow Mode

Deploy safely. Varda listens to calls and suggests responses to your agents without speaking, until you trust it to take over.

Unified Inbox

Every call, text, and email is normalized into a single event stream. Full context, regardless of the channel.

Audit Trails

Every action is logged. Searchable transcripts, intent confidence scores, and reasoning traces for compliance.

Knowledge Base Gates

Control what Varda knows. Scope permissions by caller persona or channel to prevent hallucinations.

Tool Integration

Varda connects to your CRM, Calendar, and ERP to perform real actions, not just chat.

Human-in-the-Loop

The "Wait, let me get a specialist" Moment

AI shouldn't be a dead end. When Varda detects high frustration, complex queries, or specific high-value intent, it instantly bridges the call to your team.

  • Full Context Transfer: Agents see the live transcript and summary before they say "Hello".
  • Warm Handoffs: Varda introduces the caller to the agent, ensuring a smooth transition.
  • Routing Rules: Configurable escalation paths based on skill, availability, or time of day.
Live Handoff Incoming
00:42
AI
I can help you with that. Are you looking to upgrade your commercial policy?
C
Yes, but I have a weird situation with my fleet vehicles. It's complicated.
INTENT: COMPLEX_SUPPORT (0.92)
System Note: Transferring to Senior Agent (Group: Commercial). Context: User needs custom fleet quote.
Accepting Call...

Omnichannel Native

Meet your customers where they are.

Phone / Voice

SMS / Text

Email

Web Chat

Built for Compliance & Truth

In regulated industries, "AI hallucination" isn't an annoyance—it's a liability. Varda is architected for strict adherence to facts and total auditability.

  • Immutable Event Log: Every utterance, decision, and API call is cryptographically signed and stored.
  • Scoped Knowledge: Strict RAG (Retrieval Augmented Generation) boundaries prevent off-script improvisations.
  • SOC2 Ready Infrastructure: Data encryption at rest and in transit.
# Audit Log Stream ID: 8f92-a12b
2023-10-27T14:20:01Z [INFO] Incoming Call (+1 555-0123)
2023-10-27T14:20:04Z [INFO] Intent Detected: "Schedule_Service" (Conf: 0.98)
2023-10-27T14:20:05Z [ACTION] Query Tool: `Calendar_CheckAvailability`
2023-10-27T14:20:06Z [INFO] Tool Output: { slots: ["14:00", "16:00"] }
2023-10-27T14:20:09Z [INFO] Response Generated: "I have openings at 2 PM and 4 PM."

Transparent Pricing

Scale your operations without scaling your headcount.

Pilot

Perfect for validating the tech.

$299 /mo
  • Shadow Mode Only
  • 300 included minutes
  • Basic Analytics
Start Pilot
Most Popular

Growth

For busy teams needing scale.

$799 /mo
  • Active Voice Agent
  • 1,200 included minutes
  • SMS & Email Channels
  • CRM Integrations
Get Started

Enterprise

For high volume & custom needs.

Custom
  • Unlimited volume
  • Custom LLM Training
  • SLA & Priority Support
Contact Sales

Frequently Asked Questions

Does Varda sound like a robot?
No. Varda uses state-of-the-art voice synthesis with ultra-low latency (under 500ms). It incorporates filler words, breathing, and natural pacing to make the conversation feel human.
What happens if Varda can't answer a question?
Varda has a tunable 'confidence threshold'. If it's unsure, or if the user asks for a human, it performs a warm transfer to your team, passing along the full call transcript and summary.
How do I integrate this with my phone system?
We support SIP forwarding from all major carriers and VoIP providers (Twilio, RingCentral, etc.). You simply forward your calls to the Varda number we provision for you.
Is my data secure?
Yes. All conversations are encrypted at rest and in transit. We can configure data retention policies to match your compliance needs (e.g., HIPAA, GDPR).
Can I customize the voice?
Absolutely. You can choose from our library of professional voices or even clone your own brand voice for a consistent sonic identity.

Ready to upgrade your front line?

Join the companies automating their tier-1 support with Varda. Get a custom demo and see how much time you can save.

  • 14-day free pilot (Shadow Mode)
  • Full onboarding support